Conducted on-the-ground research in Guinea, Liberia, and Sierra Leone during the Ebola crisis to develop rapid approaches to better manage critical epidemic data flows. Led team of 20 researchers, data scientists, and technologists under emergency conditions.
- Created 300-page design guide and framework for paper forms to support real-time data technology
- Designed hybrid paper-and-digital system integrating with existing workflows
- Featured in VICE
Global HealthCrisis ResponseData Systems
Pilot program providing targeted basic income ($1,000/month) to approximately 150 Black and Pacific Islander women in San Francisco during pregnancy and first six months postpartum.
- Led virtual design sprint and multiple rounds of prototyping with users
- Developed approaches for eligibility, distribution, tracking, and support
- Designed and implemented Salesforce case management system
Social ImpactHealth EquityService Design
Created the first innovation lab for domestic violence prevention. Sixteen fellows over three years yielded three ventures that secured $1.3 million in seed funding.
- Designed human-centered design informed lab model from scratch
- Led fellowship focused on learning and applying human-centered design
- Incubated three ventures from concept to seed funding
Innovation LabSocial ImpactHuman-Centered Design
Led large-scale design research effort across 4-5 priority country markets on three continents for innovative pneumonia screening technology.
- Managed research team of SMEs, design researchers, innovation strategists
- Designed mixed-method approach for device UX, go-to-market strategy, and training
- Facilitated discovery and design sessions at corporate headquarters
Medical DevicesGlobal HealthDesign Research
Non-invasive Surfactant Research
Research in Ethiopia and South Africa on treatment options for Respiratory Distress Syndrome (RDS) in newborns, focusing on non-invasive surfactant as a new treatment option for low-resource settings.
- Mapped patient and provider journeys for RDS admittance, referral, and care
- Developed potential use cases for RDS treatment bundles
- Combined qualitative fieldwork, quantitative modeling, and secondary research
Global HealthMaternal & Child HealthMedical Research
Designed and facilitated multi-day convening of design and health experts from more than 65 organizations focused on Design for Health.
- Developed facilitation approach engaging attendees in mission teams
- Led both experience design and logistics of the convening
ConveningsDesign for HealthGlobal Health
OptimizeARV
Web-based platform allowing governments to procure life-saving antiretrovirals (ARVs). Managed product team to develop cutting-edge platform from concept to launch.
- Leveraged private and public data to help governments make better procurement decisions
- Streamlined procurement process, reducing critical analyses from months to seconds
- Enabled lookups, action analysis, and benchmarking to increase treatment access
Healthcare TechnologyGlobal HealthProduct Development
Translated complex health economic models into easy-to-use web and iPad app for sales teams promoting point-of-care infectious disease testing suite.
- Distilled years of economic modeling into seconds-fast calculations
- Created data visualization enabling clear sales narratives
- Delivered from design research through data structures to final product
Healthcare TechnologyData VisualizationSales Enablement
Growing Up Liberian
Interactive tool exploring the life of youth and adolescents across Liberia using census data. Novel narrative-based interface simplifying large datasets.
- Designed user-friendly platform with story-based navigation technique
- Developed technology to host and manage millions of data points
- Made census accessible to policymakers, journalists, and data users
Data VisualizationCivic TechYouth Development
Parental Engagement Platform (PREP)
Led development of parental engagement platform establishing effective communication between parents, teachers, and students at Blue Engine schools.
- Conducted six months of design research at Blue Engine school in the Bronx
- Prepared landscape analysis of existing product space
- Delivered design aligned with research-driven design principles
Education TechnologySocial ImpactService Design